Terms & code of conduct

This is a demo scaffold of the Terms of Service. The platform is not yet an operating business; these terms are drafted for review and will be finalised with legal advice before launch.

1. The platform

Tanzania Massage (tanzaniamassage.co.tz) operates a curated marketplace that connects clients with independent, verified massage therapists. We are a technology and verification platform — we are not a massage provider, employer, or agent of any therapist.

2. Professional wellness only — code of conduct

Tanzania Massage is a non-sexual professional wellness platform. The following are strictly prohibited and result in immediate removal from the platform and may be reported to authorities:

Offering or requesting any sexual services, erotic services or conduct of a sexual nature
Explicit, suggestive or lewd imagery, language or advertising
Harassment, discrimination, or unsafe conduct toward clients or therapists
Operating under a false identity or unverifiable credentials

Clients and therapists can report violations via WhatsApp (+255 700 000 000) or hello@tanzaniamassage.co.tz. Reports are treated confidentially and reviewed within 24 hours.

3. Verification & listings

Listings are verified at intake (ID, credentials, references, hygiene assessment) and re-verified annually. Verification confirms documents we have seen; it is not a guarantee of a therapist's ongoing behaviour or skill. Listings may be removed at any time for conduct or expired credentials.

4. Bookings & payments

Prices shown are set by the therapist and include travel within the stated area. Payment is collected per the therapist's listed methods (mobile money, card or cash). Free cancellation up to 24 hours before the session; within 24 hours a 50% fee may apply; no-shows may be charged in full.

5. Medical disclaimer

Massage is a wellness service and is not a substitute for medical care. Clients with medical conditions, injuries, or who are pregnant should consult a qualified health professional before booking and must disclose relevant conditions to their therapist.

6. Liability

Therapists are independent professionals solely responsible for the services they provide. To the maximum extent permitted by law, Tanzania Massage is not liable for services rendered by therapists or for direct interactions between clients and therapists.

7. Changes

These terms may be updated as the platform develops. Continued use after changes constitutes acceptance.